FREQUENTLY ASKED QUESTIONS

How many guests can Lustre Event Venue accommodate?

Lustre Event Venue can comfortably seat 100 for a seated reception. If you’d like to a cocktail style reception a group of 120 can be accommodated.

Is there parking?

Yes, there is street parking and a parking ramp across the street.

Is the venue handicapped accessible?

Yes

What is your cancellation policy?

All deposits and balances paid are non-refundable.

Do I need to have all my event details determined at the time of booking? What will happen after I reserve the space?

We do need to know your event date, estimated guest count, and approximate start and end times to approve your contract. You can determine other details at a later date. Our Venue Manager will be available to you by phone or email to answer any questions throughout your planning process. You can request to schedule a time to come back in to discuss additional details and plan various elements of your event at any time. We will schedule a formal planning meeting 4-6 weeks before your event to go over timelines, catering details, bar selections, and floor plans.

How do I reserve the space for an event?

To book a date you must submit the completed Rental Application and Agreement along with a deposit for at least one half of the rental fee. The second half of the rental fee and all other fees are due no later than 90 days prior to the event. A 3% processing fee will apply to any Credit Card transactions. We accept Visa, MasterCard, Discover or checks made payable to Calla Lily LLC.

What are your rental fees?

We would love to host your daytime event.  Half-day rentals are available from 9:00am-2:00pm or 10:00am-3:00pm for $500

Evening events rentals are available from 4:00pm-12midnight for $1,000

Please note that we can customize these rental periods based on your needs. 

What is included in the event rental?

A variety of amenities are included in the event rental:

  • Accommodates up to 100 seated | 120 cocktail

  • Up to: 12 Round 60” Tables

  • 10 6-8’ Banquet Tables

  • 10 Cocktail Tables

  • 120 Black Chiavari Chairs

  • Black or White Floor Length Table Linens

  • One-time free setup of event room & tear down after the end of the event

  • If applicable, bartender (s)

When will my vendors have access to the space? When will I have access?

Access is available during rental period.  Guests must be out of the space by midnight, but the rental can be placed throughout the day at your preference. Additional time may be granted on a case-by-case basis, depending on our event schedule.

Do you have a recommended vendor list?

We maintain a list of vendors that we recommend choosing. We are confident that our vendor partners can meet all your needs! We also have a prep kitchen on-site.  If you’d like any suggestions, don’t hesitate to ask. You are welcome to choose from our suggestions or to book any vendor of your choice.  We reserved the right to approve or deny vendors, both those who are new to our space and those who have worked here before. You will be required to submit all vendor contact information at least one month prior to your event. Feel free to contact our event manager with any questions regarding your vendor selections.

Do you have any requirements for the vendors that work in your facility?

We require that any vendor working on-site during your event (i.e. DJ, photographer, caterer, photo booth, etc.) provides us with a copy of their liability insurance, listing our business name as additional insured. We require that this information is obtained by all vendors at least 30 days prior to the event.

I don’t want to serve any alcohol at my event, is that a possibility?

Of course! We can work out a beverage package for you that is based on non-alcoholic beverages only.

Can we bring in our own beverages or hire our own bartenders?

All beverages must be purchased through Lustre Event Venue.

Do you have a full catering kitchen?

There is a food prep room but no catering is provided. All food brought in must be cooked/prepared prior to its arrival inside Lustre Event Venue.

Can we choose our own caterer? What is your food & beverage minimum?

We have a list of trusted catering partners that can accommodate a wide range of taste preferences and budgets but you can choose your own caterer.

Who is my main contact and how much will they be available during my planning? Will they be there to oversee things on the night of my event?

Our Venue Manager is there every step of the way! You are welcome to call or email them throughout your planning. They will hold your finalization meeting to coordinate details with you and your third-party vendors. Our Venue Manager is on-site the day of the event starting when vendor/client access begins. Venue Manager coverage is determined by Lustre Event Venue based on the event schedule and specific event details.

When can we tour the space?

Tours are available by appointment only. Please contact us to schedule a tour.

How can I check to see if a date is available?

Please give us a call at 319-830-6373 or send us an email at heidi@lustrevents.com. You can also submit a request for additional information through our website.

How is alcohol priced and is there a bar minimum?

Alcohol is priced based on three different options: hosted/flat rate, by consumption, or cash bar and is managed by Lustre Event Venue. 

Do you have an inventory of décor we can rent from?

Coming Soon